Privacy policy.

Privacy Policy for Hitline Sports

Last updated: 11/24/2025

Thank you for using the Hitline Sports App (“the App”). This Privacy Policy explains how we collect, use, and protect your information when you interact with our platform.

By using the App, you agree to the practices described below.

1. Information We Collect

We may collect the following information when you use the App or its features:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Booking details

  • Payment-related information (processed directly by Square)

b. Device & Usage Information

  • Device type and operating system

  • IP address

  • App activity and user interactions

  • Diagnostic or crash data

c. Cookies (Square Services Only)

The App itself does not collect cookies.
However, when you access the booking system powered by Square, Square may use cookies for:

  • Session functionality

  • Security and fraud prevention

  • Performance analytics

We do not use cookies for marketing or advertising.

2. How We Use Your Information

We use data only for the operation and improvement of the App, including:

  • Account creation and management

  • Scheduling and booking of services

  • Payment processing (via Square)

  • Customer communication

  • App performance insights

  • Service experience improvements

3. Sharing of Information

Your information is not sold, shared, or disclosed to any third-party data brokers.

We only share information with:

Square (SquareUp / Square Appointments)

Square powers our booking, scheduling, and payment system.
Data shared with Square is limited to what is necessary for:

  • Managing appointments

  • Processing payments

  • Sending confirmations and reminders

  • Maintaining secure transactions

Square’s Privacy Policy governs their own handling of data.

We do not share your data with advertisers, marketing platforms, or any unrelated third parties.

4. Cookies & Tracking

  • The App does not collect or store cookies.

  • If you access Square booking pages within the App, Square may use essential cookies for technical functionality only.

  • No tracking cookies or marketing cookies are used by us.

5. Data Retention

We retain information only as long as needed for:

  • Providing services

  • Managing your bookings

  • Legal or financial record-keeping

  • Ensuring app functionality

6. Your Rights

Depending on your region, you may request:

  • Access to your stored data

  • Correction or deletion of your data

  • A copy of your data

  • Limitations on communications

Please contact us at:
[your support email]

7. Security Measures

We use reasonable administrative, technical, and physical safeguards to protect your data.
Payment data is processed securely through Square, and we never store credit card details.

8. Children’s Privacy

Users must be 18 years or older to book through the App.
We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy as needed.
Continued use of the App constitutes acceptance of the revised version.

10. Contact Information

For questions or privacy-related requests, contact us at:
info@hitlinecle.com